If you bought an 27-inch iMac between December 2012 and September 2013 you can expect a call from Apple offering you a free replacement. Apple is recalling iMac 3TB hard drives although the company has not stated exactly why.
Some iMac systems came with “certain faults” and Apple is contacting owners who have their contact details listed in the company’s database.
If you think your system could be affected and it is one of the 27-inch iMacs bought between December 2012 and September 2013 then you could get a replacement for your 3 TB hard drive.
Apple has stated that a “small number” of systems out of the 2012-2013 batch of 27-inch IMacs have 3TB hard drives which fail under “certain conditions”
Apple is recalling iMac 3TB hard drives but has not stated a number of possible affected systems and what are the “certain conditions” that can cause problems.
The company has also not specified what are the problems, or if they have anything to do with Rpm or overheating.
Apple has asked customers to contact technical support or an Apple Store if they believe they have one of the affected hard drives.
Apple has states that they might refuse to replace the problem hardware if the customer has repaired or replaced their hard drive already.
This comes as a bit of a surprise considering Apple is trying to fix the problem by offering this free recall. But the affected systems might be exactly the ones for which the owners choose to replace or repair the hard drives.
Even if your iMac has out of warranty Apple will still replace the hardware until December 2015.
Apple also stated that the replacements will be possible for customers until three years from the original sale.
Recently Apple has announced another recall, and the message on the Apple website is :
“Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.Apple or an Apple Authorized Service Provider will repair affected MacBook Pro systems, free of charge. ”
So it might seem that Apple had some serious problems with their quality building between 2011 and 2013.
Apple has also recently announced the recall of other products for fear of “fire hazard”
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