Apple love to keep their users happy. The company knows that it is always good for business: it makes people come back all the time and it attracts new ones as well. This is why the company decided to call in a limited number of iPhone 6 Plus models that have been experiencing a problem with the camera. If your iPhone 6 is also taking blurry photos, head to Apple right now and you can get it fixed for free.
Have you ever noticed the fact that Apple are never sorry for any faults their devices have? No, they just call you right away to have it fixed. No sugar coating, no expressing sorrow, if something is wrong, they make sure it is right and they bring their own statistics to show that everything is working accordingly “in general” so that Apple clients do not panic.
The same thing applies with phones with iSight camera. The company stated in a support page that these cameras were indeed flawed and that they proceeded to make blurry photos. Thus, users were kindly asked to bring in their faulty phones and replace them with new, better models.
There is a catch to these iPhones: they were sold in between September 2014 and January 2015, so the people who bought these products pretty much paid for a gadget that does not meet its standard requirements. So pack them up and bring them to Apple so that you get what you paid for.
In the support page, Apple declared “in a small percentage of iPhone 6 Plus devices” the iSight camera is not performing accordingly due to a component fail. As stated before, all these phones are released with a serial number which corresponds do the September-January sales period, so “if your phone falls into the same serial number ranger, it will be swapped free of charge.”
Apple has been promoting the iSight camera for quite a while. They emphasize on how awesome it is, but apparently it is not so great for a good number of people. For how many people, we do not know, but we can deduct that the number has to be somewhat important if they are making things public. Apple is known to deliver, so all the phones are expected to be returned to their natural state.
We could give a shout out to Apple for their approach. Remember when the iPhone 6 would bend? They weren’t sorry then either, they just pointed out that less than 10 devices had this issue. Remember when they didn’t share sale numbers for the iWatch? They said it was “not to reveal details to the competition”. Now they are fixing their own “great” iShight. Really well played, Apple.
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