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Super Mario Maker will be released for the Wii U all over European countries and US on September 11. Using a GamePad operator, gamers can easily make their own unique stages using things met on their way, opponents, visual designs and power-ups from traditional Mario features. These stages can be easily submitted on the Internet to share them with gamers from around the globe
It is one of the most popular games for Wii U this season, and a special version of the item, like a dedicated art book for the 30th birthday of Mario Amiibo has motivated many pre-orders. But, pre-ordering this game via GAME’s UK stores has led to a serious problem.
Once the items are delivered to buyers’ houses this week, GAME began gathering the money for this large number of pre-orders since last night. The issue is, a bug in GAME’s online acquisition program made clients to pay up to 7 times the game’s actual price, even if the majority of customers only pre-ordered a single copy of Super Mario Maker. In many situations, this has lead to people’s banking accounts become over drafted and financial charges were activated immediately, making clients to pay even more because of a mistake that was not their own.
The retailer is asking for $52 (or £33.99) for the conventional edition and $72 (or £46.99) for its limited edition. This indicates that individuals had their banking accounts withdrawn up $500 (£328.93).
GAME recognized there was an issue yesterday and apologized for this pricey and unexpected mistake, but the large number of charges continued until today. The only method to quit it is to cancel the pre-order, however by doing this, you reduce your chances to get the copy of Super Mario Maker. If it is a limited version the one that you have pre-ordered, there are very slim chances you will have the occasion to get it after this. Facing a wide variety of bank charges or being guaranteed to have their own copy coming on September 11, many client will be compelled to renounce at their pre-order.
For GAME retailer, this mistake is creating tons of negative PR, besides the financial charges that are very likely to happen due to the problems suffered by clients because of that issue. They will have no option but pay for all expenses made by their customers, and they have to do it quickly and easily, as well as providing reimbursements for all pre-orders on their site.
Image source: Player Essence