Any iPhone user that also happens to be a heavy Facebook app user must have been acquainted by now with the battery drain feeling. The issue was addressed last week when the Facebook app was discovered to drain more battery than intended on all iPhone devices. Luckily, the Facebook-iPhone issue has been solved and Facebook have also decided to take a step forward and come in front of the community.
The main issue behind the Facebook app was that it was consuming a huge amount of battery even when its activities were switched off, or so the devices would indicate. Reports piled up quickly and since Facebook saw that this was a real issue, they mobilized and tried to find a solution as quickly as possible. And they really help their promise.
Facebook released an app that dealt with the situation. But this wasn’t the surprising thing that occurred. Let’s be honest: Facebook usually delivers updates on time and take care of issues as fast as possible. What was actually astonishing is that the company talked freely about the problem in a post, trying to explain the situation in a very friendly way and appreciating the people’s patience for a process that lasted around one week.
Ari Grant, a Facebook representative, described that the battery is being drained so fast because of two bugs that the company is trying to get rid of once and for all. Grant has also stated that the bugs do not look like any intentional interference. Facebook is under no circumstances interested in conducting behind the scenes activities with their app. They have a reputation to uphold, after all.
Grant wanted to make sure that everybody understood what these two issues were all about, so the explanations were quite simple. The first bug was compared to a child in a car who kept asking if they had arrived at the destination yet, over and over again. It was a CPU issue and the child’s “question” was practically the reason iPhones were drained so fast.
The second problem was related to, what Grant calls, audio sessions. If you are watching a video, for example, on Facebook and you abruptly decide to turn off the app, the audio session can still go on from time to time, thus the battery wastes energy on a process which you have no control over.
In short, the Facebook-iPhone issue has been solved and it is really nice that Facebook came forward through one person to tell the world what actually happened.
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