Some people complained about experiencing problems when trying to transfer files between Mac and Google Pixel XL. Apparently, these were not the only complaints regarding the device from Google. The smartphone also had issues like manufacturing defects, freezing problems and early battery shutdowns. When customers tried to transfer data between their smartphone from Google and their Apple MacBooks, they faced some difficult issues.
The transfer between the two devices was impaired when using the stock Google Pixel USB-C to USB-A cable. After analyzing the problem, specialists have identified the source. The Android File Transfer from Google was last updated in 2012, and it needed a new one. Dozens of people have been reporting the same issue, sharing their experience on different forums.
Experts have conducted some tests, and they managed to replicate the problem. Surprisingly, the problem only occurred when particular types of files were being transferred between Google Pixel XL and some MacBooks models. Initially, people thought that the data transferring cable from Google’s device was problematic because other USB-C cables worked very well.
Nevertheless, after conducting more testing and analyses, an app known as HandShaker proved to fuel the transfer between Google Pixel XL and a MacBook, excluding the cable from the list of issues. The only thing remaining which might have caused this trouble was Google’s software which was four-years-old.
If users search well enough, they will reveal that the Android File Transfer program from Google was last updated on October 15, 2012. Regarding the fast pace of the evolution of technology, these four years mean a lot. Many Android users rely on this program to proceed with their data transfer from their phones to their tablets. Even if this may only affect a dozen of people, this is not an issue which could b disregarded.
Every customer needs to feel satisfied when using Google Pixel and all its apps considering the fact that the expectations set were probably high. The problem is worth bringing to light. The Android File Transfer program was updated before the launch of the USB-C cable, four years ago. Thus, Google should start thinking about methods to solve this problem because it would be a shame to lose part of their customers. The company should update their program so that everyone could be pleased with their devices.
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