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Lately, Uber has been receiving negative attention for the fact that the company hasn’t a good selection method when it comes to its drivers. On the other hand, Uber is trying to offer better conditions to its drivers so that they will perform better and convince clients to come back and use their services.
After facing countless complaints from both the customers and the employees, Uber is trying to offer better conditions to its drivers, better offers for its customers, all while keeping the prices affordable.
The coders employed by the car-sharing company have been working round the clock in order to finish a series of new apps that will give more satisfaction to both customers and employees.
Uber drivers will now have the possibility of pausing incoming ride requests before their shifts are completed. Up until now, they were forced to do so manually.
Moreover, customers will now be charged starting two minutes after the car arrives in order for the driver to be better compensated for the time he or she spends waiting for the customer. For the moment, this taxation system is only implemented in a few major cities, but the company announced that they are planning to implement it in another dozen locations.
Another useful implementation is the fact that Uber is providing its drivers with an app that shows all the gas stations with negotiable prices for Uber employees. Of course, these benefits come with a promotional space inside the Uber app, but still, it seems that the employees are getting some benefits.
Back in January, the company decided to reduce Uber fares in most US cities. While popular with the clients, the measure was not appreciated by the employees. That is why Uber is trying to offer better conditions to its drivers.
The company’s CEO, Travis Kalanick, promised to the shareholders that Uber would become highly profitable in the North American region by the second quarter of 2016. Not only did he keep his promise, but he also delivered the same results in Canada.
In the meantime, Uber managed to raise $3.5 billion from the sovereign wealth fund of Saudi Arabia in order to invest in the Asian aggressive expansion.
On the other hand, the drivers are not pleased with the latest changes; they are still demanding for an in-app tip option and higher fares.
Image source: Wikimedia