Apple is one of the biggest tech companies in the world. iPhones are their best-selling products and they are developing more models every year. These smartphones have a lot of interesting features that are not available for other smartphones.
One of the features that are only available for iPhones is FaceTime. This feature was available for all types of iOS. Now FaceTime doesn’t work for iOS6 and people are not pleased. A Californian woman decided to sue Apple for intentionally breaking FaceTime.
She mentioned that this is an attempt to make people upgrade to iOS 7 even though there might be some who would like to keep their iOS. Another problem that might have caused the shutting down of this feature for iOS 6 is the fact that Apple pays millions of dollars to Akamai. This company is the one responsible for the FaceTime calls.
Apple might have broken this feature for iOS 6 intentionally because iOS altered the way the calls from this feature works. This helped Apple reduce the amount of cash they pay to Akamai. This means all operating systems that were built after iO6 help Apple save up money.
Despite the fact that it helps Apple, the customers that have iPhone 4 or 4S can’t use FaceTime if they don’t update to iOS 7. There is another problem. After some iPhone 4 users have upgraded their operating systems they mentioned that the experience is actually pretty bad and that this feature doesn’t work well.
The FaceTime problem made people complain and even sue Apple. Despite the fact that it is a real concern for people with iOS 6 and that it should be fixed, Apple did not make an official announcement. This could upset their users even more because all of them want some answers. The woman who sued Apple might not have any changes of winning.
Although there is a little chance for the Californian woman, the judges might actually consider that the lawsuit is important and they can decide to take the case further. This would mean that Apple should pay those people who are affected by the broken FaceTime.
What is your opinion about the FaceTime problem? Do you think that Apple did this intentionally?
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