When a major company announces that your town will be, at least at first, one of the very few to see one of their new services, you’re most likely going to be excited. This is what residents of a major US town thought as Google introduced them to Fiber. But according to city residents, not everything was all fun and games, as Google Fiber made a mess in Austin, Texas.
At first, everybody was excited that their city would be one the few to see the extremely fast internet speeds offered by Google Fiber. You could download an entire movie in under a minute, an entire TV show in a few minutes, and a song in under a second. The gigabit speeds offered by the service are by no means something you’d want to miss.
But the problems didn’t stem from the quality of the services – instead, the installation cost residents thousands of dollars in damages, as it turns out the installation crew wasn’t made out of the most considerate individuals.
Both the city and the townspeople had to take money from their own pockets to fix the tons of damage caused by the chaotic construction crew. Aside from leaving eyesores everywhere, the construction materials left by the workers clogged the storm drains, causing flooding throughout the city.
People were left without a place to sleep, as their houses were completely flooded by the water rising form the clogged storm drains. This was happening in October, leaving countless residents to spend their fall and even winter, in some cases, wherever they could until they rebuilt.
There were a total of 363 complaints issued last year, 254 of which were related to home, lawn, and landscape damages, obstructing driveways, and trespassing. The company hasn’t yet answered for the thousands of dollars in damages, and it is yet unknown if the chaotic construction crew was held responsible for their wanton destruction.
While everybody was excited at first, both about the high speed internet and the boost in the town’s economy Google Fiber was supposed to bring, some citizens are still trying to get back on their feet after having their entire houses flooded thanks to the internet.
It seems unlikely that Google will be held accountable for the construction workers’ destructive practices – if you’re a multibillion dollar company, you can definitely afford some very experienced lawyers. This is how the company won the right to use the town’s already installed utility poles, despite TWC and AT&T taking legal measures to prevent it.
Image source: YouTube