Last year, Google launched the long-acclaimed Pixel and Pixel XL phones, but they didn’t quite reach the expectations of the users. Many of them reported their devices froze for no reason, which significantly reduced the performance of the phones. Therefore, the company decided to release an update to fix this bug.
An update to solve the Pixel freezing issues
Google took notice of these freezes, and wanted to come to the help of its users. Therefore, the company announced that this bug should be fixed by the June security update. They have already started rolling it out, so users who experienced freezing issues should shortly get rid of them.
Everything sounds perfect so far, but will this update actually solve the freezing issues? The manager of the Pixel user community declared that these issues, as well as other problems regarding the performance of the device, might have several causes. Therefore, users should offer feedback even after they install the update and report any other problem they experience.
The update worked for some users, while for others didn’t
So far, Google couldn’t pick up a clear pattern of freezing. Users reported using the camera while the phone froze, or being in a call, or just ending a call, and the only solution they could find was to force-shut down. In fact, some new posts on the forums have already appeared regarding the update. For some, the update fixed the problem, while others still have to struggle with it.
While one user who usually encountered the problem rarely said the update made his phone quicker. On the other hand, others complained about it. Some of those who didn’t experience any freezing events declared that, after installing the update, had to deal with micro-freezes of several seconds while they scrolled or typed.
This is bad news for Google, as it seems that this bug was not as easy to fix as they have thought. If they want to maintain their users happy, they need to find a quick solution to deal with the issue and optimize the Pixel phones once and for all.
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