Working with clients, and especially with tourists, has become a very special and challenging job. Automatic tasks become tiring and tedious, and sometimes, the simplest chores can’t be solved equally in one day round. As a consequence, Henn-na Hotel from Nagasaki, Japan, has created for itself a new goal: the service should be offered by robots only. The hotel is going to open its gates in July, this year. 10 robots with humanoid characters will be greeting guests, cleaning rooms and carrying luggage in 72 rooms that are fully prepared and equipped in order to function with this new technology.
The company that has created these robots has been working on the project since 2003, always improving and wanting more from themselves. The “actroid” robots, meaning human-seeming ones, have the borrowed their looks from young Japanese women. Breathing and blinking are not strange to them, making the appearance very real and friendly. Furthermore, they can speak fluent Japanese, Chinese, Korean and English. Eye contact is a key feature and in addition, the robots know how to respond to body language and tone.
However, the robotic receptionists, bellhops and maids will help the human versions of the staff, in order not to become very strange for the tourists that can’t relate to the new technology. Nonetheless, the company’s president Hideo Sawada has stated to the Japan Times that he will make everything possible to “hire” robots, in a percentage of 90% of all hotel staff.
“We will make the most efficient hotel in the world. In the future, we’d like to have more than 90 per cent of hotel services operated by robots.”
The staff is not the only interesting part of the hotel, for there will be a lot of high-tech features involved. Firstly, the key cards will be replaced by face recognition systems, and the temperature in the rooms will be controlled by a radiation panel that will be able to detect body heat. Also, all requests that clients have won’t be intercepted by the reception by telephone, but by tablet, with will be found in every room in the hotel.
The location of the hotel is in Huis Ten Bosch’s historical theme park, which has been designed on a 17th century Dutch settlement in Nagasaki.
The costs of the room per night are not very high: $60, according to a press release.
However, this particular hotel is not the only robot-run business, taking into consideration that a Tokyo bank is already using “Nao”, a automaton capable of speaking 19 languages in order to help customers using an ATM.
Image Source: Geeks Nack