In a recent statement, Snapchat said that it hears those users’ pain and that it “completely understand[s]” their feelings, but the redesign is here to stay. The good news is that the company is working on a new update that will make fans hate the redesign less.
Over 2 million Snapchat users signed a Change.org petition, urging the company to get rid of the changes and revert the app to its original form.
We hear you, and appreciate that you took the time to let us know how you feel,
Snapchat wrote in response to the backlash.
More Changes to Come
It added that the new face of Friends page will stay but will adapt to users’ preferences over time. The page will get “smarter” and be able to tell between the friends that you care about most based on the number of mutual interactions.
The new Discover page is also redesigned to “adapt” to each particular user the more that user accesses the page. The company unveiled that it plans to add new tabs to the two pages that will enable users to find the stories they want faster.
The next update will be rolled out for iOS “soon” while Android will see it “in the coming weeks”.
The update will enable Snapchat users to better customize their Group Chats, Stories, and Subscriptions in an effort to improve user experience on the app. The company added that this is just the beginning, as there will be other updates designed to make the messaging service even better.
The redesign was launched only in the United States, but 30 online petitions demanding a rollback popped up on the same day. Many Snapchat fans claim that the interface is now over complicated.
Image Source: Pixabay