Walmart went to confirm on Wednesday what most users wouldn’t have wanted to hear. Namely, the retailer announced that it would be canceling all the SNES Classic preorders registered in its system.
According to reports, these were accepted by accident, as the product page was seemingly uploaded and became earlier much earlier than initially desired. Initially, only some of the orders were canceled, so some buyers were reportedly hoping that maybe they would get to keep the product.
SNES Classic Preorders Put Online By Mistake
The whole issue began last week, when, on Friday, the online Wal-Mart briefly put up a product page for the Super NES Classic. Through it, those interested could seemingly pre-order the product. Nintendo pre-orders are known for generating quite a hype, in general. The SNES Classic preorders gained even more attention than usually as retailers kept a tight lid and did not announce when the product will be available for preorder.
Sellers have yet to confirm any official information as to when the Super NES Classic will actually become available for preorder.
Following the Friday debacle, Wal-Mart started canceling the preorders seemingly at random. This gave hope to some users that maybe they would get to keep the product. However, on July 26, the retailer’s Customer Care Service issued a statement.
Representatives declared that the product wasn’t “scheduled to be displayed” so early on and that it had been “released too soon”. This was announced on both the company website as well as on Twitter.
Aaaand there goes everybody’s SNES Classic order. Boo. pic.twitter.com/lNx9yypVdk
— Chris Kohler?! (@kobunheat) July 26, 2017
Preorder holders are been notified as to the decision by email. Walmart did not charge those that purchased the SNES Classic via credit card. Users that used a gift card or PayPal to buy the product will be getting a refund.
“Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date,” writes Walmart’s senior director for customer care, Deserie Dulaney, in the email.
The official number of accepted SNES Classic preorders has yet to be revealed. It remains to be seen when US buyers will actually be able to put in preorders. Or if they will be able to do so before the SNES Classic is released.
The product should become generally available on September 29.
Image Credits: Nintendo