Comcast has recently suffered a public humiliation scandal when one of its customer service operator behaved inadequately with a client. The hard to forget episode served as a cathartic experience for many discontent Comcast clients around the country. Maybe with its latest service upgrades, the company will soon be able to improve its public relations.
Some customers from California, Kansas, Missouri, and Texas will benefit from increased Comcast internet speed. Xfinity Internet will be faster on all its tiers. Performance will go from 25 Mbps up to 50 Mbps, Blast will now offer 105 Mbps instead of 50 Mbps and Extreme will provide 150 Mbps instead of 105 Mbps. Comcast will offer these improved services in most of California, but a couple of cities will not benefit yet. These are Santa Cruz, Los Gatos, Scotts Valley, Isleton, Lodi, and Rio Vista. Just three other cities outside Cali will benefit. Olather from Kansas, Independence from Missouri and Houston from Texas will all have the new internet speeds available soon.
While the land line Comcast internet speed increases, Verizon decided to throttle the 4G network for some heavy mobile internet users.
Comcast internet speed upgrade is available after the modem is restarted
To benefit from the increased speed, you only have to do this one simple trick: unplug and power back your modem. That should be enough, according to Comcast. For many customers this will be the time to upgrade their modems. Older modems did not have problems transmitting 25 Mbps, but it the maximum speed your modem is capable of is less than the new upgraded speed, you will have to change it. Only if you want to benefit it, of course. Comcast tried to convince as many users as possible to buy their specialized modems, but some decided to use their own devices instead.
Comcast is quite proud of its latest upgrade. “We continue to deliver the fastest speeds to the most homes so our customers can have a terrific online experience,” said Eric Schaefer, senior vice president and general manager of data and communications services at Comcast, in a statement. “Whether it’s streaming video, gaming or just surfing the web, customers need an Internet provider that can deliver speed and reliability.” Comcast internet speeds have been upgraded approximately each year for the last 12 years. The most recent upgrade happened in 14 states from the North East.