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Thursday, July 29, 2021
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Windows Upgrade Brings $10,000 to Displeased Customer

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windows upgrade screen

An unplanned Windows upgrade brought $10,000 into the pocket of a displeased customer. Teri Goldstein claimed that the update caused more than $17,000 damage to her company after the updated computer refused to function during the holiday season.

Ever since it hit the market last year, the Windows Upgrade has divided the Microsoft fan base into two opposing camps.

On one hand, there are those who agree that the update is everything that Microsoft promised, bringing enhanced security options, a user-friendly interface, and a better working computer seeing as it takes up less CPU memory.

On the other one, there are the users who prefer Windows 7 or 8, not trusting the method in which Microsoft is promoting their new product.

According to the forums, Goldstein’s case is one of hundreds. The woman sued Microsoft last year because a Windows 10 upgrade rendered her computer inefficient, causing her travel agency at least $17,000 worth of damage.

When her case was presented in court, Microsoft didn’t even bother to send an attorney, settling for a local Microsoft employee. The judge decided to fine the company $10,000. The money went to Goldstein and her firm that suffered from the unwanted update.

Other users complained that Microsoft is doing everything in its power to reach the 1 billion Windows 10 users until 2017.

Many complaints were stating that when the upgrade window popped up, the red X button (which in 99,99 percent of cases closes the impromptu window) doubled as an “I agree” button and the upgrade started taking place.

Another series of users stated that their computer prompted them that in 10 minutes their device will restart and that they should save their current work. After the computer had restarted, the Windows 10 upgrade was automatically installed on their device, without their permission.

Microsoft argues that the update is reversible and users who try the new operating system and are displeased with how it behaves, can revert anytime to their previous OS.

Terry Myerson, Windows EVP stated that the Windows upgrade is a recommended update and that users should embrace it.

The new OS will be available for free until the 29th of July current year. After that, users will have to pay for the update.

Currently, more than 300 million individuals chose to use Windows 10.

Image source: Flickr

Microsoft Windows 9 Will Be Presented Next Month

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Unfortunately for Microsoft, Windows 8 popularity was at Vista levels. Sure, it is a design masterpiece, but you can truly appreciate the shapes, colors and transition animations only on a touch screen device. For regular desktop and laptop Windows users, the Metro style seems pointless at best and frustrating at worst. However, this is an old story, which was partly resolved with the 8.1 update.

Probably Microsoft wants us to get over Windows 8 as fast as possible, as after only two full years of service, the company announces its successor. Microsoft Windows 9 will allegedly be presented at the end of September. The next Windows version will be named ‘Threshold’, but we all know that we are talking about Windows 9.

If we would count every device with an OS, Android clearly seats at the top. However, most desktop and laptop computers run Windows. Many public and private institutions run a Windows version. Gartner warned a week ago that institutions should plan ahead the next OS upgrade. Windows 7 reaches its end of life cycle in 2020, but what happened this April when Microsoft stopped supporting XP must be avoided.

Microsoft Windows 9 will feature the intelligent personal assistant Cortana

The Verge released some info about a potential launching event taking place on September 30th. The date is not final yet. So what can we expect from the new OS version? One change seems to be a revamping of the start menu. There were a couple of leaked images of it running around the Internet a month ago. The next Windows version is going to be more keyboard and mouse friendly. If that is true, we suspect many Windows fans will skip Windows 8 and jump from 7 to 9 directly.

Microsoft Windows 9 will be introduced in September

Another important feature of Microsoft Windows 9 will be the disappearance of the Charms bar. Some other design changes are expected as well. Another exciting feature will be the integration of Microsoft’s personal digital assistant, Cortana. Microsoft Windows 9 desktop and laptop users will benefit from Cortana after Windows Phone 8.1 users already got the chance to check out the new feature. As the feature is still in beta testing mode, it is not clear yet if Cortana will be available in the preview version, the Verge notes.

During the same event, Microsoft is expected to present as well a combined version of Windows RT and Windows Phone.