Twilio has made a great announcement on Tuesday, regarding a new feature being introduced to their services. The company provides cloud communication between developers and until this day the company has allowed its customers only to send text messages or to make phone calls. Now, Twilio announced video services are now available for its platforms. Even with no video, in February 2015 Twilio was used by more than 560,000 developers.
However, the San Francisco based company seems to be getting ready for the next phase of their development. On Tuesday, officials representing Twilio have announced that the company is ready to offer video services on its platform. Many tech analysts have regarded the recent move that Twilio has made as a needed enhancement in the quality of their services and have predicted an ascending direction for the Californian company. Twilio is a company which provides communication for a series of big names like Uber, Coca Cola, Salesforce and Intuit. Such customers already spend over a billion minutes per year using the phone calls system offered by Twilio, but the American company hopes even more time will be spent on their platform by developers and enterprises in the years to come, as they have launched their video capabilities.
The WebRTC standard will be used by Twilio in order to make the video easily to embed. The company said that the videos will be shared through apps, websites and browser with the usage of that kind of embed code. And this is another level where analysts said that introducing the video feature was the smartest thing Twilio could have done in this period. Videos are becoming more and more relevant to the companies, both when it comes to collaboration or to customer support. Especially in customer support some would say, videos representing a very accessible and intelligible means of communication.
The San Francisco based company has presented some details regarding their newly integrated services. They have said that the video calls will support up to 4 users simultaneously. Also, the video connections will not be limited. Low latency relay will be provided as well. In addition, Twilio has announced that Twilio Video will also be available on mobile platforms, working both on iOS and Android.
“A data channel is setup alongside the media to share any form of data content. Users can push information in real-time, from sharing a photo to mouse coordinates of drawing over the video feed“
Twilio wrote on its official website, as an introduction comment to its new capabilities.
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