It seems like Verizon enjoys taking power naps in the case of updating their smart phones. Such is a
story about the Verizon Galaxy S3 owners who had been waiting for a rather long time to have their
phones updated to the latest version. Verizon had announced that they would be releasing the next
OS update for the phone, in some time after the phone’s launch. However, the definition of “some
time” was ambiguous and this process too nearly six months to happen.
The update has allowed the Verizon Galaxy S3 users to use their phone on international lands, with
any SIM card. The new update was basically the Android Jelly Bean OS v4.1.1 and was implement
on the 14th of December in 2012. Although, this was a reason for the Verizon users to rejoice after
being put up for 6 months, it does not seem to be too impressive given the fact that Android Jelly
Bean OS v4.2 was already being used by other phones since November. Similar stories can be
found in the case of the Verizon Galaxy Nexus phones; where Verizon seems to neglect its users
and has only updated its Galaxy Nexus customers to v4.1.1 while an unbranded Samsung Galaxy
Nexus phone runs the latest Android OS.
Verizon is taking a risk with its future by gaining such a reputation. However, their network
coverage is unmatched by any other, and this is probably the only thing which still attracts people in
the U.S. to Verizon, despite the fact that iPhone 5 is only available on contract on AT&T. Verizon
is not playing its cards wisely and is depending on its customer base, the largest in U.S., to be
patient with them. History shows us that the tech world does not wait for too long, and Verizon
could probably take a few tips from this.